Terms of Service
Terms and Conditions
Overview
These Terms and Conditions govern purchases made through dewserelle.com (“dewserelle”), an online retail store operated by Dingzhou Yuyue Network Technology Co., Ltd.
dewserelle is operated by Dingzhou Yuyue Network Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through dewserelle.com.
By accessing our website, placing an order, or using our services, you agree to these Terms and all policies published on our website.
By placing an order through dewserelle, you enter into a purchase transaction with:
Legal Entity: Dingzhou Yuyue Network Technology Co., Ltd.
Brand Name: dewserelle
subject to these Terms and the policies published on our website.
Website Use
You may use this website only for lawful, personal, and non-commercial purposes.
You agree not to:
- Submit inaccurate, fraudulent, or misleading information
- Interfere with website security, functionality, or operation
- Attempt unauthorized access to accounts, systems, or data
- Copy, reproduce, modify, or commercially use website content without permission
- Use this website in violation of applicable laws or regulations
dewserelle reserves the right to restrict or terminate access where fraudulent, abusive, or unlawful activity is suspected.
Product Information
We make reasonable efforts to ensure that product descriptions, ingredients, product images, colors, sizes, prices, and availability displayed on our website are accurate.
Due to differences in lighting, screen settings, photography conditions, and product batches, slight variations in product appearance may occur.
dewserelle reserves the right to correct errors, update product information, or change product availability when reasonably necessary.
Skincare Product Use
Please carefully read product descriptions, ingredient information, and usage instructions before using any dewserelle product.
Customers should consider their own skin condition, allergies, and sensitivities before use.
For first-time use, we recommend performing a patch test on a small area of skin.
Discontinue use if irritation, discomfort, or an adverse reaction occurs and seek professional advice if needed.
dewserelle skincare products are intended for personal cosmetic use only and should be used according to the instructions provided with each product.
Individual results may vary depending on skin type, lifestyle, and other personal factors.
Orders
Submitting an order through our website does not automatically guarantee acceptance.
An order confirmation only confirms that we have received your order. Your order will be accepted once payment has been successfully processed and fulfillment has been confirmed.
dewserelle reserves the right to refuse, limit, or cancel orders due to:
- Payment processing issues
- Suspected fraudulent activity
- Incorrect customer information
- Inventory limitations
- Product pricing or information errors
- Shipping restrictions or legal requirements
If an order is canceled after payment has been collected, an appropriate refund will be issued.
Prices and Payment
All product prices, shipping fees, discounts, taxes, and order totals will be displayed during checkout.
By submitting payment information, you confirm that:
- You are authorized to use the selected payment method
- The payment information provided is accurate and complete
dewserelle reserves the right to update prices, promotions, and product availability at any time.
Shipping, Returns, and Refunds
Shipping methods, processing times, estimated delivery times, tracking information, and delivery responsibilities are governed by our Shipping Policy.
Returns, exchanges, cancellations, damaged products, and refund requests are governed by our Return & Refund Policy.
Customers should inspect products promptly after delivery and contact us if an item arrives damaged, defective, incomplete, or incorrect.
Promotions
Discount codes, promotional offers, and special campaigns may have eligibility requirements, expiration dates, exclusions, or usage limitations.
Unless otherwise stated:
- Promotional offers cannot be combined
- Discounts cannot be exchanged for cash
- Promotions cannot be applied retroactively to completed orders
Intellectual Property
All content on dewserelle.com, including but not limited to text, product images, graphics, logos, videos, designs, and website layouts, is owned by or licensed to dewserelle.
You may not reproduce, modify, distribute, publish, or commercially use any website content without prior written authorization.
Third-Party Services
dewserelle may use third-party services including payment processors, shipping providers, analytics platforms, and external links.
We do not control and are not responsible for the availability, security, content, or privacy practices of third-party services.
Your use of third-party services may be subject to their own terms and policies.
Disclaimer and Limitation of Liability
The website, products, and services provided by dewserelle are offered on an “as available” basis.
To the fullest extent permitted by applicable law, dewserelle and Dingzhou Yuyue Network Technology Co., Ltd. shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Nothing in these Terms limits any consumer rights or liabilities that cannot legally be excluded.
Changes to These Terms
dewserelle may update these Terms and Conditions from time to time by publishing a revised version on our website.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms where permitted by applicable law.
Contact Us
For questions regarding these Terms and Conditions, please contact us:
Brand Name: dewserelle
Legal Entity: Dingzhou Yuyue Network Technology Co., Ltd.
Registered Address: 4152 Kent Rd, Stow, Ohio 44224, United States
Email: service@dewserelle.com
Customer Support Hours: Monday–Saturday, 9:00 AM–6:00 PM EST
We aim to respond to customer inquiries within 1–2 business days.